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Who was your initial sales person?

Were you happy with how the sales process went?

Do you think there is anything we could do to improve the sales process?

What reason prompted you to choose Cozy Digital for your project?

Who is your account manager?

Are you happy with your account manager?

Did your account manager give you clear instructions about the process for your project and keep you updated and keep to timescales etc?

Do you have any additional comments regarding your account manager?

Were you happy with your website design, if applicable?

How would you rate email communication?

How would you rate telephone communication?

Do you have any additional comments regarding email or telephone communication?

How would you rate training and support?

Would you recommend us to a friend?

If you would not recommend us, please tell us why you wouldn't recommend us.

Would you like to submit a testimonial that we may use on our website and / or other media?

Have you any other comments or suggestions that you would like to make that could improve our services and support?

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